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Add-on services

Everything else a rental property needs, in one place.

Certificates, tenancy services, property intelligence, cleaning and works sit outside the subscription so the monthly fee stays honest. Request live services through the portal or during your Property Review; services still being staged take a register of interest only.

  • Available now
  • Delivered through an approved partner
  • Available following eligibility and compliance checks
  • Coming soon

Prices

Availability, delivery and exact pricing are confirmed in writing before booking. Anything outside the stated scope (materials, parts, permits and access equipment) is quoted before work proceeds.

Emergency response

  • Emergency response enhancement

    Priced on requestper month per property

    Priority emergency handling as a subscription enhancement. Attendance is still charged.

    Available nowManaged by The Property Operators

  • Emergency call-out

    Priced on requestfirst hour

    Materials and further labour are charged separately.

    Available nowDelivered by GEM

  • Out-of-hours call-out

    Priced on requestfirst hour

    Evenings, weekends and urgent attendance, subject to availability and location.

    Available nowDelivered by GEM

Compliance certificates

  • Gas Safety Certificate (CP12)

    Priced on requestone-off

    Additional appliances may increase the cost.

    Available nowDelivered by GEM

  • Boiler service

    Priced on requestone-off

    Repairs and parts are not included.

    Available nowDelivered by GEM

  • Boiler service and CP12

    Priced on requestone-off

    Combined value option where suitable.

    Available nowDelivered by GEM

  • EICR

    Priced on requestone-off

    Price depends on property size and the number of circuits.

    Available nowDelivered by GEM

  • EPC

    Priced on requestone-off

    Energy Performance Certificate.

    Available nowDelivered by GEM

Tenancy lifecycle

  • Inventory

    Priced on requestone-off

    Scaled by property size and furnishing level. Photographs captured by GEM or a coordinated inventory provider.

    Available nowManaged by The Property Operators

  • Check-in and check-out

    Priced on requesteach

    Useful during tenant changes; can be bundled with inventory.

    Available nowManaged by The Property Operators

  • Tenancy agreement support

    Priced on requestone-off

    Document coordination and signposting; legal review through an approved partner where required.

    Delivered through an approved partnerRegister interest

  • Tenant-find support

    Priced on requestone-off

    Listing, viewing coordination and applicant handover support. Offered only once the required redress and compliance arrangements are confirmed.

    Coming soonRegister interest

  • Rent collection

    Priced on requestper month per property

    Optional operational add-on. Not offered until client-money handling, protection and reconciliation controls are approved.

    Coming soonRegister interest

Property intelligence

  • Detailed drone roof inspection

    Priced on requestone-off

    Visual review only; not a structural survey.

    Available nowDelivered by GEM

  • Thermal imaging review

    Priced on requestone-off

    Useful for heat-loss and damp-risk observations. Observational, not a specialist diagnosis.

    Available nowDelivered by GEM

  • CCTV drainage survey

    Priced on requestone-off

    Recommended for recurring drainage concerns.

    Available nowDelivered by GEM

Cleaning and clearance

  • Presentation clean

    Priced on requestone-off

    Viewing and presentation clean.

    Available nowDelivered by GEM

  • Deep clean

    Priced on requestone-off

    Move-in ready deep hygiene reset.

    Available nowDelivered by GEM

  • Waste clearance

    Priced on requestone-off

    Size and disposal requirements dependent.

    Available nowDelivered by GEM

Repairs and refurbishment

  • End-of-tenancy refresh

    Priced on requestper property

    Check-out repair schedule, cleaning, waste and refresh works, quoted per property.

    Available nowDelivered by GEM

  • Repairs and refurbishment

    Priced on requestper property

    Delivered by GEM or approved trade partners at published labour rates. Always quoted before work proceeds.

    Available nowDelivered by GEM

Add-ons are easier once the property is on the system.

Subscribers request add-ons in the portal, see the quotation, approve it, and get the certificate or report filed against the property automatically.

Book a Property Review020 7101 5020