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Book a Property Review

Tell us about the property. We will tell you what it needs.

A Property Review is how every landlord starts with us. There is no obligation to take a package afterwards, and we will say so if the property does not need one.

Are you the landlord or an agency?
You

So the coordinator greets you by name, not by reference.

Kept on the enquiry record and the written summary.

One call within a working day. Never used for marketing.

Where the written summary and the quotation are sent.

Decides who calls you: coordinator, or portfolio manager too.

We hold the slot rather than ringing at random.

The property

The surveyor needs the door, not just the postcode.

Sets which team covers you.

Sets the compliance checklist we bring.

Predicts the defects we should look for.

Bedroom count does not change the package price; it helps us plan the review.

Every bathroom is seals, extractors and waste runs.

Decides whether ladders or roof access are needed.

Confirms what you are able to instruct.

Furnished lets bring appliances and their own checks.

Compliance position— “don’t know” is a real answer

Gas Safety (CP12)

Annual, every let property with gas

EICR

Electrical installation, every 5 years

EPC

Minimum band E to let

Legionella risk assessment

No fixed expiry, reviewed on change

No expiry

Smoke and CO alarms

Every floor, and every room with a fuel appliance

No expiry

HMO licence

Only if the property is licensable

What is already going wrong

Certificates or services you already know you needoptional

Goes onto the job card the operative reads on the doorstep.

Access on the day

Most failed visits are access failures, not diary problems.

Sets how quickly we can attend.

Please do not put alarm codes or key safe numbers in this form. The coordinator will take those on the call.

No obligation. A coordinator calls within one working day to book the visit.